How to Order
Security & Privacy
Returns Procedure
Terms & Conditions

Security & Privacy


To allow you to pay by credit or debit card, SCOTTISH FAMILY TIES use WorldPay. WorldPay is part of The Royal Bank of Scotland Group, one of the world’s largest banks. When you reach the page for entering your card information, you are connected directly to the WorldPay secure server using state-of-the-art Secure Sockets Layer (SSL) encryption technology. SCOTTISH FAMILY TIES does not retain your credit or debit card details on our systems.

SCOTTISH FAMILY TIES has implemented security measures to protect the personal information you provide against unauthorised access and use.
Please be aware, however, that no data transmission over the internet is absolutely 100% secure and any information disclosed online can potentially be collected and used by persons other than the intended recipient.



SCOTTISH FAMILY TIES are committed to ensuring that your privacy is protected. SCOTTISH FAMILY TIES will not disclose your personal information to other companies or individuals nor will we share any of the information we collect about you to third parties except as necessary to complete your order.

When you make a purchase from SCOTTISH FAMILY TIES you will be asked to provide your name, e-mail address, billing address, delivery address, phone number and credit or debit card number.

The information we hold about you needs to be accurate and up to date. You can correct, update or delete information you have provided to SCOTTISH FAMILY TIES. The personal information held by SCOTTISH FAMILY TIES is done so in accordance with the UK’s Data Protection Act 1998.

SCOTTISH FAMILY TIES use technology known as ‘cookies’ to store details about your shopping basket and the non-personal information that is given to us, such as users IP address and the pages of the website a user visits. These are ‘session cookies’ which are destroyed when you end your browser session. We collect this information in order to monitor usage of the website and to improve aspects of the website.