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Terms & Conditions


Delivery

Please allow 4 weeks (4-5 weeks outside of the UK) for delivery from the day after we have received your order. Scottish Family Ties takes pride in being able to provide a fast and effective service and it will be our aim to dispatch your order as soon as we possibly can.

Postage costs:

Country

Type

Cost

Delivery times

UK

First Class

£ 2.98

1-2 Business Days

Europe

First Class

£ 8.20

3-5 Business Days

USA

Airmail

£ 10.46

5-7 Business Days

Canada

Airmail

£10.46

5-7 Business Days

Australia

Airmail

£10.46

8-10 Business Days

New Zealand

Airmail

£10.46

8-10 Business Days

Rest of the World

Airmail

£10.46

10-12 Business Days

Late Delivery

We intend to deliver your goods within 4 weeks (4-5 weeks outside of the UK) of receiving your order. If your order has not arrived within our target timeframe please contact Customer Assistance on: +44 (0) 1343 549008 (Monday – Friday 0900-1700 GMT) or notify us by e-mail at: CustomerAssistance@scottishfamilyties.com and we will investigate the matter immediately.